co. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. 8. Log in to your Virgin Media account using your email address and password. --. 1. WiFi on the London Underground: Activation required. These tools can be installed across all devices, including mobile phones, computers and consoles. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Virgin Media is a big firm and that makes it a hot target for hackers. WiFi Win #1 - Find your Hub's happy place. Select the SPAM setting you’d like to use: Reject All Spam messages. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. 17-04-2023 12:57 - edited 17-04-2023 12:58. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. It is turned on but it is not blocking websites. Black Friday deal: Save £522. Web Safe is not automatically turned on for customers joining before this date. My Virgin Media makes managing your account easier with all your information in one place. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Virgin Media. More about Web Safe. 99 a month for two years. on 09-07-2023 22:56. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. I can look into doing this for you, I will send you a PM. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Staying safe online with Virgin Media Web Safe. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf you remove Web Safe, you should have no issues. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. 4. Please Advise how to Turn Child Safe Off in Networking and WiFi a month ago virgin. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Users can change their settings at any time in My Virgin Media. Login in the the Virgin Media online account and try the to enable websafe. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. 4. Just joined. You can even reboot your Hub from the comfort of your sofa. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. You can also easily manage your guest network settings on the Virgin Media Connect app. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. com Address: 185. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Business, Economics, and Finance. Click the big on/off icon to connect. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Here you’ll find all the help you need for Virgin Media related problems and issues. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023What to do if Virgin Media Web Safe isn't working. Welcome to the Virgin Media Community! The best place to search for help and tips on how to get the most from our services. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Re: Can’t access web safe in Switched On Families Tuesday; can you please tell if my website is block by websafe in Security matters Sunday; Child safe mode is not turning on in Security matters 2 weeks ago; Cannot access websites in Security matters 2 weeks ago; How do i turn off parental control? in Switched On Families 3 weeks agoWelcome to the community and thanks for taking the time to post your issue on the forums. According to Tranco this site has a low rank. , S. Solved: Good morning, i have just brought a website and in the process of setting it up and trying to connect to my website via. NordVPN – Extensive server network. on 06-07-2023 14:58 I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that never loads, just showing. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls, WiFi Calling, Social Media, all VPNs, Web Content, Sonos kit, Sky Q, TV streaming. Virgin Fibre Areas only. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. At Virgin Media O2, we want internet users of all ages to enjoy all the wonderful things the web has to offer, safely. Learn how you can change Web Safe settings to turn Chi. This is a fast and very easy trick that can work even if you're not a Virgi. High number of suspicious websites on this server. Web safe provides ultimate protection when using the internet. Web Safe will help you block access to web sites known to be infected or to distribute Malware. Virgin Media Internet Security automatically detects and removes viruses, malware, ransomware and spyware that can delete your files, photos and steal your money. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. Regards. Further exclusions & legal stuff apply. At Virgin Media, we pride ourselves on our parental controls. Contact the site operator for further help. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. 9. Your previous Web Safe settings will remain active. 0 you will need to use 192. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Get NordVPN - the #1 VPN for Virgin Media. This website is (very) old. Web Safe: Web Safe will not automatically be set to on. dmof. That’s why we’re currently getting in touch with our broadband, TV and home phone customers, by letter or email, to explain why our prices are increasing. I checked the DNS entries for NordVPN. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 1. Here you’ll find all the help you need for Virgin Media related problems and issues. by VirginMedia on 20-08-2018 08:52. 9. 168. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. Trying to enable Web Safe and getting “Sorry the changes were not saved”. My host said that they already requested a delisting and also requested for whitelisting. Calls to 159 will be charged at the usual national rate call, which is usually included in your mobile package’s minutes. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Available with M50 broadband or faster. These changes affect all Virgin Media email addresses ending in the. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. At least 30Mbps download speeds in every room or £100 one-off credit. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. Service and repairs at no extra cost . The filters can automatically block pages by IP addresses or by examining keywords. . IPCONFIG reports DNS servers as 194. 8. CryptoMy Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos. If this doesn't work, or your device doesn't have a camera, you can manually enter the number displayed alongside the QR code into your authenticator app. 698988 members. Click: Web Safe. If it’s not a technical issue you need help with then we’re here to support you on. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Every computer on the internet must have a unique address, which called an IP address. Status: Offline. I cannot get into the web safe settings on my virgin account to activate child safe . See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. . What is the website, happy. 3. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. This setting is useful if you want to turn off parental controls on a child’s iPhone. Web safe provides ultimate protection when using the internet. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web safe settings. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. Service & Repairs: Excludes misuse/mistreatment. com for full terms and conditions. I'm a Very. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. M125 is a fine choice for small households, comfortable supporting 5-9 active devices at any given time. Virgin Media Blocked my website. I tested the website to some of my friends VM. Learn how you can change Web Safe settings to turn Child Safe off. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Switch on Child Safe. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. With the hub in modem mode do I need to hardwire into it to enable. My Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos. You can read more about Parental Controls on our website. e. Further exclusions & legal stuff apply. Bypass Child Safe & Virus Safe. Good morning . 0 that contains your default network information. Virgin Fibre Areas only. The Scam Detector algorithm generated the 6. M500 from Virgin Media offers value for money ultrafast broadband, with wide availability across their network of 16. 0 not useful. Tags (1) Tags: WebSafe. Apps and extras. We give all our customers a complete, market leading security package called Virgin Media. Subscribe to RSS Feed; Mark Topic as New;. Options. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. 3. Select the Add email account menu option on the left hand menu; In the Add mail account window, enter the email address and password for your external email account and. not very safe!! nobile Posts: 574 Forumite. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or Google Wifi, this is the mode to choose. Click: Settings. 26 February 2010. Compare our best Fibre broadband deals in your area with average download speeds of up to 1130Mbps. Bypass Child Safe & Virus Safe. To recover your email address we need your account number, area reference and date of birth. Get your file. When I go to the Web - 5155296. I never been DDOS'd. M125 is a fine choice for small households, comfortable supporting 5-9 active devices at any given time. Excludes broadband faults and broadband network outages. Virgin Media and you have confirmed Child Safe is on. Discover the web for yourself. Once logged in you will see 2 filters; Virus Safe and Child Safe. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Select the SPAM setting you’d like to use: Reject All Spam messages. F‑Secure Online Shopping CheckerCheck for free if a website is safe to buy from; F‑Secure Identity Theft CheckerCheck if your personal information has been part of a data breach; F‑Secure Strong Password GeneratorCreate strong passwords for free; F‑Secure IP CheckerCheck your IP address and location; F‑Secure Online ScannerScan and. Virgin Media: Web Safe. Web safe provides ultimate protection when using the internet. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. I have a similar issue. Virgin media. So when it comes to fraud, we want to keep you up to date with what to look out for and ways to keep your account. Security matters. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. I’m losing the will to live. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. This includes restricting children from accessing inappropriate or adult content. From blocking viruses to malicious or inappropriate content, find out how web safe protects here What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 8. These are two settings — Virus Safe and Child Safe. 220. Web Safe is not automatically turned on for customers joining before this date. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Self Care Videos cancel. Your link takes me to the internet security page, and it shows how to switch on parental control. I just got a URL from the IT team for the VPN. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Pick a category to get started. I am having the same problem that has been reported by others, I want to enable Child Safe in my Web Safe settings. And finally, you can add timing restrictions. 0345 6000 789 * from your child’s phone to turn on parental controls. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. . Move message to Spam folder (default) Flag a message as. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Free Virgin Media Hub 5 Wi-Fi router. 0. 2 out of 10 can access the website without any problem. #3. Virgin Media takes online safety seriously. 1. If the AS Name. A. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. Lee_R. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereWhat is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 5. At least 30Mbps download speeds in every room or £100 one-off credit. Try. You. Security matters. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. If issue persist post back here and in the meantime consider manually. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. Joining in. You can even reboot your Hub from the comfort of your sofa. You’ll find these details on your bill or welcome email. Have a look in the Virgin Media online account. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Further exclusions & legal stuff apply. Should the issue persist post back here to have issue flagged to the forum team. 1/help for specific device where Web Safe is not working. Includes a 30-day money-back guarantee so you can try it risk-free. 6 - 6. ca. Tech Chatter. A new secure password will be generated for you. They will be able to check what email address you are using by going. Just bear in mind this would reset everything. Click on Plan and device. Once logged in, select ‘My apps’ tab’. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. No setup fee is available on all bundles, broadband & phone, and broadband only packages. The list of sites. Select Parental Controls in Virgin Media Web Safe. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. Forum Team. 1. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. £8p/m extra or included with Gig1 or Volt. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. on 29-09-2023 13:40 Perhaps your extensive research chose to ignore workarounds like these. Virgin Media takes online safety seriously. To turn off your guest WiFi network, visit your network settings by entering 192. Using Web Safe with Virgin Media - 3806298. Chatter and natter. Regards. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 67. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. 4. 5. Re: Can’t access web safe. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Lutz Schueler. com 9. . I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!We would like to show you a description here but the site won’t allow us. Any website unsuitable for children is blocked by default. The Gamer Lounge. 1 or whatever else you like. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. Web Safe consists of Virus Safe and Child Safe. What to do if Virgin Media Web Safe isn't working. Virgin Media 'Web Safe'. How to turn on Child Safe. The number 08000529429 is a Virgin Media number, and will direct you to a support agent who will be able to assist, and. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. My Virgin Media, making managing your account easier with all your information in one place. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Further exclusions & legal stuff apply. com 194. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. Safer shopping sprees It’ll make sure all your online banking and shopping sessions are secure and keep your money and details safe from hackers. I have tried the 1. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. These are two settings – Virus Safe and Child Safe. Web safe provides ultimate protection when using the internet. You don’t need to be a web wizard to know how to take care of your kids online. To clarify, is this the Web Safe feature that is on the default Virgin Media broadband service? Alternatively, other members in this post have mentioned that they use a 3rd-Party Antivirus on the device, such as Norton or McAfee. 168. Open a new account or log in to your virgin Media account using your email address and password. At least 30Mbps download speeds in every room or £100 one-off credit. It keeps jumping back to the main page asking for £3 per month for extra security. Any website unsuitable for children is blocked by default. We give all our customers a complete, market leading security package called Virgin Media Security, free. Virgin Media is now offering. Nothing that I can do, unfortunately, as I am not a VM employee. For lone dwellers, M125 should support online gaming, and streaming on multiple. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereVirgin Media. Reply. 1. laptop. See what superfast Virgin Broadband can do, get tips to keep your broadband speedy and reliable, and see your devices come to life. You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name. 100. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. A new secure password will be generated for you. Click: My Apps. Virgin Media accepts no responsibility for personal online activity. Joining in. 1. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. g. 0 & V6. Add Sky Cinema and Sky Entertainment Ultra HD package for £6 a month – just make sure you have a 4K TV and a Virgin TV 360 or V6 box. Options. When prompted, enter the settings. TTG Undisputed. 9. At least 30Mbps download speeds in every room or £100 one-off credit. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Tried every browser, device, incognito mode etc. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 For best protection, we recommend using Virgin Media Internet Security and Web Safe. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. And finally, you can add timing restrictions. 9. Virgin Fibre Areas only. Learn more. 2. NordVPN: Our #1 pick for Virgin Media customers. Access your bills, diagnose faults and manage your package. Since the VM site had its overhaul and re-layout the "Web Safe" settings page seems to be broken. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. For more tips on how to keep your kids safe online, visit Internet Matters. 168. Excludes broadband faults and broadband network outages. Jim__d. Your safety and security are super important to us. Solved: Hi, I can't seem to turn on Web Safe. on 01-02-2023 14:12. The advantage of an ISP. Install our free Parental Controls software. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. I added it to the 'allowed websites' list, and it's working fine. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. on 18-04-2022 18:11. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. At least 30Mbps download speeds in every room or £100 one-off credit. If you changed the computer's network settings to use any Public DNS does that re-gain access. Excludes broadband faults and broadband network outages. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. The owner of the website is using a service to hide their identity on WHOIS. We'll be more than happy to assist from here! Parental controls block websites and applications that you think are unsuitable for your child.